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Las políticas de privacidad, así como los términos
y condiciones de nuestro sitio web, están disponibles sólo
en inglés. Es responsabilidad suya leer, comprender y estar
de acuerdo con estos términos. Si tiene alguna consulta,
puede comunicarse con nosotros llamándonos gratuitamente
al 1-877-877-3724.
General Information
The Illinois Student Assistance Commission (ISAC) is committed to ensuring
that your personal, professional and payment information is secure and your
privacy is respected. We have taken several steps to safeguard the integrity
of our communications and computing infrastructure, including but not limited
to authentication, monitoring, auditing, and encryption. Security measures
have been integrated into the design, implementation and day-to-day practices
of the entire ISAC operating environment as part of our continuing commitment
to risk management.
Please read the following policy to understand how your personal
information will be used as you make full use of our online services. “Personal
information” means any information by which you can be
personally identified. Personal information includes your name,
address, telephone number, e-mail address, drivers license, Social
Security number and the like. A domain name or Internet Protocol
address is not considered personal information. This policy applies
to the following ISAC sites:
www.collegeillinois.com
www.collegeillinois.com/legacy/
www.idapp.com
www.collegezone.com
Reading
or downloading information
You browse our sites anonymously, and personal information is not collected.
We gather and analyze data regarding usage of our web sites, including domain
name (the name of your Internet service provider), the number of hits to our
sites, pages visited, and time and length of a user’s session. We use
this information to evaluate and improve the content, appearance and utility
of the sites and to track our visitors’ use of the sites for internal
market research or other business purposes.
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Completing
a survey or filling out an application for a College Illinois!
contract, IDAPP loan, scholarship or grant; or to attend
a seminar
ISAC collects personal information only when you voluntarily submit such information
to us, such as when placing an order for materials through the site; joining
our mailing list; completing an application for a College Illinois! contract,
IDAPP loan, scholarship, or grant; responding to survey questions; or registering
for a seminar. If you choose not to participate in these activities, your choice
will in no way affect your ability to use any other feature of ISAC’s
web sites.
After you have submitted your application online or completed
the survey, we recommend that you end your browser session before
leaving your computer.
If you apply for an IDAPP loan that requires you to meet a creditworthiness
test, you give us permission to verify your creditworthiness
through outside companies with which we work. You also give us
permission to send your information to third parties as may be
required to originate, service and process your requested loan.
If you complete a survey, we only collect, retain and use information
about you where we reasonably believe it will assist us in managing
our business. We collect and retain survey information about
you in order to protect and administer your accounts; provide
products, services, and other opportunities to you; and help
us design or improve our products and services.
If you are registering for a seminar, we will collect your information
and use it to secure your place at the seminar, and contact you
with confirmation or changes to the seminar. The only unique
identifier used is your e-mail address. This identifier will
not be disseminated to a third party unless the application so
states and provision is made for you to opt-out and/or, in return
for specific consideration, you agree and give express permission
to do so.
We, along with the outside companies with which we work, if
applicable, may keep the information you provide to us, along
with information we collect from outside sources, so that we
can offer services related to your needs. We only collect, retain
and use information about you for specific business purposes – and,
upon your request, we will tell you why we are collecting and
retaining it.
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Sending us
an e-mail
If you send us an e-mail containing comments, concerns or suggestions, we will
use your e-mail address only to send you a response. Your e-mail address will
not be forwarded to any third parties without your permission.
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Using
our calculators or planning tools
Personal information is stored only temporarily to complete the calculations
required by the user. None of the calculated results or information is retained
by ISAC. The only information that is retained is that someone anonymously
used one or our tools.
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Using
links we provide to other sites
ISAC’s web sites contain links to other web sites. While we make every
effort to protect your information on ISAC’s sites, please be aware that
we do not control the policies or content of other sites and cannot protect
personal information you provide on other sites (including those we may link
to). Please do not assume that our privacy policy covers those other sites.
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Collecting
information from minors
ISAC’s web sites collect online contact information from minors without
prior parental consent or parental notification. This information is used to
process education loan applications. Some education loan applications, such
as FFELP applications, are processed in accordance with Department of Education
guidelines. Alternative loan applications are not governed by the Department
of Education.
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Reviewing
or updating personal information
You may request at any time to review personal information ISAC has about you.
In addition, at any time you may request that ISAC correct any such personal
information or that such personal information be removed from ISAC’s
marketing databases.
To review or update information provided to:
College Illinois!
E-mail: collill@isac.org
Telephone: 877-877-3724
Write: College Illinois!
P.O. Box 19292
Springfield, IL 62794-9292
IDAPP
E-mail: pals@isac.org
Telephone: 800-961-IDAP (4327)
8 a.m. to 6 p.m., Monday through Friday (Central Time)
Write: Illinois Designated Account Purchase Program
PALS
Mail Code N-4
1755 Lake Cook Road
Deerfield, IL 60015
ISAC
E-mail: collegezone@isac.org
Telephone: 800-899-ISAC (4722)
8 a.m. to 5 p.m., Monday through Friday (Central Time)
Opt
in/Opt out policy
You are given the opportunity to “opt-in” or “opt-out” of
having your information used for purposes not directly related to our web sites
or services at the point where we ask for the information. For example, we
allow you to “opt-in” to receive e-mails from us regarding product
information, newsletters, filing deadlines and research. We will use e-mail
addresses only for the purpose of sending you ISAC materials. You always have
the option of opting out as described within the text of any e-mail we send.
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Disclaimer
ISAC’s web sites are provided as a public service. Every effort has been
made to offer the most current, correct and clearly expressed information possible
on each site. Nevertheless, inadvertent errors in information may occur. If
inaccurate, misleading or otherwise inappropriate information is brought to
our attention, a reasonable effort will be made to fix or remove it.
The information contained in the sites, whether expressed or implied, is not
legally binding upon ISAC. No action by the user should be taken in reliance
upon the information contained herein. ISAC disclaims any responsibility or
liability for the user’s loss due to his/her reliance upon said information.
Information should be verified by the user by contacting ISAC.
ISAC is obligated to act in compliance with policies, rules
and statutes which govern the programs cited herein. Accordingly
notwithstanding any information contained in ISAC’s web
sites, such policies, rules and statutes shall control.
ISAC reserves the right, at its discretion, to change, modify,
add or remove portions of this Privacy Policy at any time. You
should check this page periodically for changes. Your continued
use of ISAC’s sites following the posting of changes to
this Privacy Policy will mean that you accept those changes.
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